Hassle-Free Returns & Refunds

At omeke.co.uk, we want you to love your purchase. However, if you’re not completely satisfied, we’re here to help.

Easy Returns Process

You have a 30-day window from the date of delivery to request a return. Here’s what you need to do:

1. Contact Us:

   • Visit our Contact Us page and send us `a message regarding your return request. Our Customer Care team will respond within 12 hours, providing you with return instructions and the return center address.

2. Prepare Your Return:

   • Ensure that the item is in its original packaging, unused, undamaged, and with all original labels attached.

3. Use Pre-Paid Shipping Label:

   • Upon approval of your return request, we’ll provide you with a pre-paid shipping label via email.

4. Ship Your Item Back:

   • Use the provided pre-paid shipping label to send the item back to us.

5. Refund Process:

   • Once we receive the returned item, we will initiate the refund process to your original payment method.

Return Conditions:

• Purchases can be returned within 30 days from the delivered date.
• Items must be unused, undamaged, and in their original packaging with all original labels intact.

Items Not Eligible for Return:

• Final sale/Clearance items are not eligible for return.

Contact Us: If you have any further questions or issues, please don’t hesitate to contact us at [email protected].